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UPDATE 27 November 2009: Looking to get answers to any more Windows 7, PDF and Adobe Acrobat issues? We’ve just launched a new question and answer site for all of your PDF questions.
A few days ago I tested Adobe Reader 9 on Windows 7 and didn’t discover any major issues. Adobe Reader worked correctly despite the fact that Windows 7 is not yet a supported platform. Today I thought I’d try the same with Adobe Acrobat 9 Pro.
The good news is that I was able to install Acrobat 9 Pro on Windows 7 without experiencing any issues. Rudimentary testing of some of the basic functionality hasn’t revealed any obvious issues. I can view PDFs, print PDF, extract pages, add bookmarks, reduce file size, etc. I’m sure that there are bugs hidden away somewhere, but on the surface it looks like you could get away with running Acrobat 9 on the Windows 7 beta.
Has anyone else tried testing this? Any questions to ask or different experiences to report?
UPDATE: Karl has tried rechecking browser viewing using the latest Adobe Reader 9.1 and the new Windows 7 Ultimate (version 6, build 7100) – still no luck. We’ll try Adobe Acrobat shortly, but I’ll certainly be surprised if there’s any change…
- Related Posts:
- Adobe releases critical Security updates for Adobe Reader and Acrobat
- Adobe Reader + Windows 7 — Browser viewing still dead.
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i’ve also installed it with no problems, but every time i try to do anything it jsut closes…
i’ve installed adobe on windows 7 too. It works fine on its own but I cannot open pdf within internet explorer. I have to save file to hard disk everytime.
Installed fine… but had to save to hard drive to print pdf file. When you clicked on the link to spawn the pdf file sometime it would spawn then others it would not…. When it did spawn you could not print from it…Had to be from hard drive.
Just installed Firefox and it will print the pdf fine.
IE will still not do it.
Installed pro version but experiencing graphics crashes when using the comment tools. It’s the only time I get issues with windows 7. dell m2400 t9400
I’ve installed Acrobat 9 on Windows 7 Build 7000, and can’t print from it, whether the file is saved to my hard drive or not: Acrobat freezes, gives me a “Not Responding” title bar, and eventually has to be forcibly killed.
Haven’t found any solution yet for the problem: for now, I’m redownloading PDFs onto my Ubuntu machine and printing from there.
I confirm, printing is not possible in Windows 7 + Adobe Reader 9.
Acrobat 9extended does not load printers to the control panel thusly does not allow pdf conversion of anything in any program in Windows 7. Loads just fine and thinks its happy. Repair does nothing to solve the problem. A call to Adobe support ended with we DO NOT support that platform yet. Check the internet for fixes.
I confirm that PDF does not work in any browser firefox, chrome and IE. I’m testing with windows 7 build 7000 64bit and adobe reader 8.1.1 and 9.1.0 both fail to load documents inside a browers. Any soultions??
Editor’s Note: Try asking your questions at our PDF Question/Answer site 4x PDF Help
I have devided my harddesk and installed Windows Vista Home and my Adobe software with all the other programs on the fist part C: Then I have installed windows 7 on the seperate part G: with only the secure software, which i now have learned installing 4 times that Adobe reader shuts down my internetconnection. But here comes the feature I went to the Windows vista from inside Windows 7 and left clicked on my mouse to place the Adobe Reader 9.1 icon in the start menu . Now I can open Adobe Reader and open and read PDF documents.
untill Adobe pull themself together and adjust there sofware to the Windows 7 system. I know its a bit tricky but for the moment!!!!
It sounds like the problem with viewing PDFs in browsers may be a 64-bit issue; I have no problem with Win7/AR9.1/IE8 32bit. Screenshot
Internet Explorer 8.0.7100 runing under Win 7 “Ultimate” (v6.1 build 7100) won’t open a pdf with it’s preinstalled Adobe V9, as of May 22, 2009. If uninstll Adobe v9 and install Adobe Reader v8.1, you can open pdf’s from Win 7 clumsily. You will see a message that says pdf’s can’t be opened from IE, but you can click ‘cancel’ on that message and the pdf will open anyway. (You get what may be the same message, if using Adbobe v9, but it is blank, has no buttons, and the pdf won’t open.)
To open pdf’s from web in Win 7, install Adobe v9 Reader and FireFox v3+. This combo seems to work very nicely in Win 7.
I had to uninstall 9.0 and went to http://get.adobe.com/reader/otherversions and downloaded 8.1.3. Life is, once agin, good!
Have had none of the issues mentioned above, running Acrobat 9 Pro Extended edition on Win7 x64. Loads and prints fine from both Firefox 3.5 and IE8, no crashes.
Where I have run into issues is after installing the update to 9.1.2; after which all the icon caches are stripped, pdf thumbnails no longer work properly. Thus this time around I’m sticking with the original build and leaving well enough alone
@Rowan: Was it a 64 Bit version of Windows 7 or a 32 Bit?
@Kristian: It was a 32-bit version of Windows.
I have Install adobe reader 9.1.0 and faced strange behavior. Once I open any pdf file. No other pdf file gets open in web browser. Don’t know what can be a issue. and with the same setup not able to search in pdf file with custom query.
I tried windows 7 build-7100.
Any suggestion?
Editor’s Note: Try asking your questions at our PDF Question/Answer site 4x PDF Help
I did install acrobat 9 pro extended and I’ve experienced some bad issues.
1st : I had to try three times to install the program (the installer did not work the first two times).
2nd : I’ve experienced a blue screen twice using Acrobat.
I know that win 7 is not yet an official supported platform for acrobat pro, but I think that is important to share all the experiences.
Best regards
Kostia
I was unable to update Adobe Acrobat 9.0 to 9.1 with the Adobe Updater in my Windows 7 x64 RTM, the Adobe Updater will crashed when I tried to install the 9.1 patch.
If I downloaded the 9.1 patch from Adobe website and perform a manual update, the 9.1 patch executable will said my PC did not installed with the required software and so not eligible for updating.
The only issue I have had is that it crashes whenever I try to scan anything (I have a Samsung SCX-4521F). I have to use the Windows 7 (I am using x64 Ultimate) built-in scanning tools to scan to .tiff, then convert to PDF. Doable but it should just work!
Installed CS4 on my Win7 Ultimate x86 (32-bit) system, and…
Acrobat pro 9 will not install.
Tried six times so far…
Guess I’ll have to wait a few more months…
I;m having same probs.
Windows 7 Ultimate x64.
Installed Photoshop and Dreamweaver CS4 with no problems but Acrotbat 9 Pro just hangs at 53.61% installing
Any Ideas?
Cheers
Editor’s Note: Try asking your questions at our PDF Question/Answer site 4x PDF Help
I’m running Acrobat Pro Extended 9.2 on Win7 home premium 64-bit. No problems except that I get a message after starting Acrobat that my Capture 3D plugin has been damaged, possibly by changes made to the registry by anti-spyware programs, and that I should repair the installation.
Repair does not fix the problem. I am running McAfee virusscan from Comcast, and that software is apparently not compatible with Win7 and won’t be for several months. I am leery about messing around with registry change monitoring by McAfee, as the Acrobat ewrror message suggests.
Does anyone have any ideas about the plugin corruption?
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
adobe acrobat does not work properly and no any PDF file open.
It does install, but that is about all it does correctly. Don’t know who tested this package on Win7, but they couldn’t have tested much. I find almost nothing works, and when it asks to repair – nothing is repaired. I just uninstalled the package, and will take it back for a refund.
I’ve been using Adobe Acrobat 9 on Windows 7 for the past month and half and have not run into any issues. Everything has been working as expected, although I do have UAC turned off, so any issues related to that I would not have encountered.
We’ve started a new question and answer site where you can ask any PDF related questions that you have. Simply visit 4x PDF Help and ask as many questions as you like — and if you can, answer someone else’s questions.
Adobe Acrobat 9 – Capture 3D Damaged Fix
If you start Acrobat 9 , and a “Warning: A part of the Capture 3D plug-in has been damaged”, “To fix it you will need to repair the installation of Acrobat. This may have been a result of an anti-spyware application modifying the system’s registry”
Here’s the fix:
1. Right click on Acrobat.exe located in the install folder.
2. Under the computability tab; check the box and select windows 2000.
3. Apply and click ok.
4. Start Acrobat 9.
5. Wait until it’s stable.
6. Click on ‘Help’.
7. Click on ‘About Adobe Plug-ins…
8. Click on ‘Capture 3D’ in left window pane.
9. Look in right window pane for ‘Loaded’ and ‘Certified’.
All done.
In attempting to install Adobe Acrobat 9 Pro on Windows 7, I receive a message that I already have a better program installed. I did have an earlier version of Acrobat before Windows 7 was installed, but that had to be removed in the Windows 7 installation process. Any suggestions?
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
Windows 7 Adobe Acrobat 9.2 crashes Firefox and IE when trying to load a PDF online. A new install of Acrobat 9.2 also crashes when trying to open a saved PDF.
UGH! This is very frustrating.
Scanning is a problem with the pro 9.2, when i click the scan tab adobe freezes and closes. Any suggestions please?
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
I am having the same issue as Risto.
I have gotten one page to scan using custom settings but the quality was HORRIBLE! When I go to start a scan it will get about half of the page through the scanner & a message will pop up that Acrobat has stopped working & is looking for a solution…no solution has been discovered as of yet.
I guess time will tell???
Recently confirmed that Acrobat Reader v.8 and v.9.2 are NOT reliable pdf readers. The solution is to remove all traces of these versions from your pc (a free version of CCleaner v.2.27.0.1070 from Downloads.com did all of that very well) then locate, upload and install Acrobat Reader v.7.1
This version still works very well.
Best wishes to all in this year
INstalling of acrobat pro was no problem, but when I try to convert a Word file into a pdf file, each and everything freezes.
Is there a solution?
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
I installed AA9 pro on my window’s 7. When I take a batch of pictures and want to print to PDF the pictures all turn a green HUE/ tint color. When the conversion ot the pdf file is flashing on the screen all looks ok, however the finished product shows this green hue on each picture. Any ideas why. Interesting that when I go to print a picture to my printer / outside of PDF the same HUE/Tint shows up , however it prints just fine. Very frustrated. I am having to convert all my pics to pdf on my laptop which has XP until this is cured. Thoughts?
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
I downloaded the adobe 9 reader after I reset my new windows 7 and today, in my external drive, ALL of my RAW images ended up with a SPD extention, and my TIFF’s are gone, too!!! I need some help with this, as my external drive has about 55,000 images in it and half of them I can’t get to. I’m sure the pictures are there, some how, but I am not happy with Adobe reader 9..period. I uninstalled it, and get some of the images back but many are still attached to that new extension. Can anyone email me and explain this to me and how to change it??
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
I tried to install the trial of Adobe Acrobat 9 on my computer with Windows 7, but it could not install properly. My Adobe Acrobat 8 does not work with Windows 7. Very frustating. Adobe not supportive at website.
Same here, new windows 7 installation upgrade from vista on new laptop. Adobe just acts flakey does not load etc. I also downloaded the newest version of reader same issues. Problems occures across all browers and just directly using reader 9.3. This is pathetic for 2010 windows 7. So much for windows was designed for me.
We are currently upgrading our office to Windows 7 Enterprise. We use two Panasonic DP series office printers on a network with HP laserjet 1020’s hooked locally to each workstation. Every time we try to print from adobe reader 9 it completely fries the print spooler. After trying to print from reader once, the printers and print spooler will not work in any program. The printers dissapear from the directory. Tried uninstalling and reinstalling drivers, cleaning out the spooler and drivers from print management console, and lots of other tricks to no avail. Ended up having to re-install windows fresh to get the spooler working again. Still can’t print from adobe, everything else works fine. So far two days of work out the windows because of this, very dissapointed. There has been plenty of time for software devs to test and develop for Windows 7, and still support is lacking.
Windows 7 Professional – No problems with Acrobat Pro Extended ver. 9.3.0
Installed on MacBook Pro in a Bootcamp partition.
The program runs flawlessly. It creates and prints .PDFs from MS Word and Lotus Word Pro perfectly.
The one anomaly: The Adobe icons for Acrobat and Distiller will not display properly, nor can I change them using the official Adobe icons.
Go figure.
Johnny Long
London, UK
I have Windows 7 Home Premium (64bit), and Adobe Creative Suite 4 Design Premium which includes Adobe Acrobat 9.0. The first time I go to a site and try to read a PDF file, I get a blank box with a ?.
If I try it again while on the same site, it brings up the PDF file, and any others on the same page and I am able to read them. If I store the PDF file, then just click on it, it tries to use DREAMWEAVER to open it. I’ve checked file associations and they are all OK. Only solution is to open Acrobat first, then select the PDF file. Drives me nutz!
A few comments. I’ve install Adobe Acrobat onto a Win 7 64 bit machine, and it runs in general fine. The web capture feature is not available in the 64 bit version of I.E. It does show up in the 32 bit version. I regularly download and save webpages (sales RFQs).
Just bought Sony Laptop and installed Adobe Pro 8 but will not print pdf drawing file. Messages says “not responding” waited and waited and it does not work. Only option is to shut down the program and to get out of the printing mode. Is there any other pdf converter for window 7?
Editor’s note: these questions should be asked at http://help.4xpdf.com
I too cannot print from Adobe Acrobat or reader on Windows 7 64 bit machine. I used to like Adobe, but I believe there support sucks now.
My printing problem with Adobe Acrobat 9 Pro is that the file appears to be sent on the print command (i.e., the light on the printer begins to blink,) but then the queue empties and there is no output.
I tried the PDF converter that came installed with the system, but the converted file wouldn’t print.
I tried opening the file in Adobe Reader, but it wouldn’t print either.
Hola Buenos dias a todos: Mi pregunta es si Adobe Acrobat 9 Pro Extended se puede instalar con Windows 7 de 64 bits y si funciona bien, porque voy a comprarlo pero no queiro encontrarme con sorpresas negativas. Gracias espero sus comentarios. Julio
______________
[ Hello Good morning to all: My question is whether Adobe Acrobat 9 Pro Extended can be installed with Windows 7 64-bit and if it works well, because I will buy it but does not want to meet any negative surprises. Thanks I await your comments. July --- * converted to English by Google Translate]
Editor’s Note: these questions should be asked at our PDF Question/Answer site 4x PDF Help
update acrobat reader and u can open pdf files in firefox with OS windows 7.
I upgraded from Vista 64 to Win 7 Prof 64 just because I
could not print any pdf file.
I could print from firefox, from Word, but I could not
print any pdf file.
A tried it with Adobe Acrobat 9.2 and Foxit reader.
The symptoms are the same.
Very strange.
Now I still cannot print pdf files in Win 7 64 bit.
(I cannot print with Acrobat nor Foxit reader)
Any hint ?
Editor’s note: these questions should be asked at http://help.4xpdf.com
Still on Win 7 64 bit, I reinstalled Acrobat 9.2, and
it could print the license agreement, but not any pdf.
I upgraded to Acrobat reader 9.3 but still cannot print any pdf file.
It does some preparation , the progressbar appears, but disappears after a few seconds and nothing happens.
Running Win 7 Pro 32 bit and Acrobat Std 9. I am trying to print webpages to pdf from IE8. Right click>print preview>landscape/90%>print>Select PDF printer>Save PDF file as…then everything freezes.
This works with a new install of Win 7 and Acrobat Std 9 prior to any updates/upgrades. However, when I update/upgrade (via Windows Update), my computer becomes a brick…again.
I talked to a number of people and they all use this function in IE 8 and are concerned about not being able to save pdfs in IE8.
I think the problem lies with MS Windows 7/IE8 updates/patches. Any thoughts?
Editor’s note: these questions should be asked at http://help.4xpdf.com
I am using Windows 7 64 bit. Adobe Pro 9 and Reader 9 and IE 8.
Had the same trouble with viewing inside IE until I clicked on the compatablility view icon in IE8 (the one the looks like a torn piece of paper) and then everything worked fine.
I have recently installed Windows 7 and now Microsoft office will not run and I can not print from Adobe 9.3.
If both Acrobat Pro and Acrobat Reader installed enable “Display PDF in browser” from edit > preferences > internet menu only in one application, otherwise
i. nothing is displayed when accessing a .pdf file from Firefox; and
on exit
ii. Firefox window will close;
iii. Task Manager will indicate Firefox is not running; and
iv. trying to restart Firefox will result in error message
where the only solution is to restart Windows
Leave your response!
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